Privacy policy

Last updated: September 20, 2025

epyclub.com operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customers, with a tailored shopping experience (the “Services”). epyclub.com uses the Shopify platform, which enables us to provide you with the Services.

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall apply with respect to the collection, processing, and disclosure of your personal data.

By accessing or using the Services, you confirm that you have read this Privacy Policy and understand how we collect, use, and disclose your information.

Personal Data We Collect or Process

“Personal data” means information that identifies you or another person, or that can reasonably be linked to you. It does not include anonymized or de-identified information. Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process:

  • Contact details: name, address, billing address, shipping address, phone number, e-mail address.

  • Financial information: credit/debit card numbers, account details, payment data, transaction information, payment method, payment confirmations.

  • Account details: username, password, security questions, preferences, and settings.

  • Transaction details: items you view, add to cart, wishlist, purchase, return, exchange, or cancel, including your order history.

  • Communications: information you provide when contacting customer support or otherwise communicating with us.

  • Device information: device, browser, network connection, IP address, and unique identifiers.

  • Usage information: your interaction with the Services, including how and when you browse or use them.

Sources of Personal Data

We may collect personal data from:

  • Directly from you when you create an account, use the Services, communicate with us, or provide information.

  • Automatically through your device and cookies when you use our site or services.

  • From service providers who collect/process data on our behalf.

  • From partners or third parties.

How We Use Personal Data

Depending on how you use our Services, we may process your personal data for:

  • Providing, customizing, and improving Services: processing payments, fulfilling orders, managing accounts, shipping, returns, exchanges, account notifications, personalized recommendations, reviews.

  • Marketing and advertising: sending promotional e-mails, texts, or mail; showing online ads (including personalized ads based on your shopping activity).

  • Security and fraud prevention: verifying accounts, securing payments, detecting and investigating unlawful or harmful activity, ensuring the safety of our Services.

  • Communications: responding to inquiries, providing customer support, maintaining business relationships.

  • Legal compliance: fulfilling legal obligations, responding to lawful requests, litigation, and enforcing terms or policies.

How We Disclose Personal Data

We may share your personal data with third parties in the following circumstances:

  • With Shopify, service providers, and vendors (IT, payments, analytics, support, logistics).

  • With business/marketing partners to deliver ads and marketing (e.g., personalized ads across websites using Shopify integrations).

  • When you instruct or consent, such as social media widgets or product shipments.

  • With our affiliates and corporate group.

  • In connection with a business transaction (merger, bankruptcy, etc.), legal obligations, or to protect rights, safety, or enforce terms.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal data to operate and improve the Services. Data you provide may be shared with Shopify and third parties across countries.

Shopify also enables enhanced features, using aggregated data across merchants. In those cases, Shopify is the controller and is responsible for handling requests about your rights. For more information, see Shopify’s Consumer Privacy Policy: https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may link to third-party sites. We are not responsible for their privacy/security practices. Public or semi-public information you share (e.g., on social media) may also be visible to others.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data of minors under the age of majority in your jurisdiction. Parents or guardians may request deletion of such data via the contact details below. We do not “sell” or “share” data of persons under 16.

Data Security and Retention

We use appropriate safeguards, but no system is fully secure. Avoid sending sensitive data over unsecured channels.

Retention depends on account activity, services provided, legal requirements, dispute resolution, and enforcement needs.

Your Rights

Depending on your location, you may have the right to:

  • Access / request information about your data

  • Request deletion of your data

  • Correct inaccurate data

  • Request data portability

  • Manage marketing preferences (unsubscribe anytime)

If you live in the UK or EEA, you may also:

  • Object to or restrict processing

  • Withdraw consent (without affecting prior lawful processing)

You can exercise rights via the Services or contact us (see below). We may need to verify your identity or authorization.

Complaints

You may contact us directly with complaints. Depending on your location, you may also have the right to appeal or file a complaint with your local data protection authority.

International Transfers

We may transfer, store, or process your data outside your country. Transfers from the EEA/UK rely on recognized mechanisms (e.g., EU Standard Contractual Clauses).

Changes to This Privacy Policy

We may update this Policy to reflect changes in practices or laws. We will update the “Last updated” date and provide notice where legally required.

Contact

If you have questions about our privacy practices or want to exercise your rights, contact us:

📧 hello@epyclub.com
📍 Volgogradská 4938/23, Martin, 036 01, Slovakia

We are the controller of your personal data under applicable laws.